At Peak, we believe that in order to provide protection services to our clients that we must advocate a total risk management approach with our solutions. We recognize that each client's needs and goals vary greatly as well as the solutions we provide to those clients.
The foundation for the TRM model consists of four core processes:
1. Identify Risks and Threats
2. Determine specific solutions
3. Create the physical security plan
4. Communicate, manage, and adapt the plan
Additionally, the core TRM processes consist of the following core elements:
1. Professional personnel
2. Policies and procedures
3. Effective security technology
4. Training programs
Each of the four core elements (security technology, policies and practices, staff training and engagement, and program management) interacts with every other element of the client's organizational processes to create a flexible, resilient, long-term solution that helps our clients attain total risk management.
Peak continues to stress the total risk management model ongoing with every relationship. Our entire organization, from executive management on down, has instilled a "CLIENT FIRST" mentality and attitude with all aspects of our operations and services.
Our clients have communicated specific key attributes that have determined our success with the total risk management model:
1. PROFESSIONAL PERSONNEL
2. COMMUNICATION
3. INVESTMENT OF MANAGMENT RESOURCES
Our Professionals
Peak is committed to changing the image of contract security professionals. Each candidates must meet the following "minimum" requirements before representing Peak in uniform:
1. Previous military, law enforcement, corrections, risk management or extensive physical security experience
4. Meet our stringent standards for professionalism in attitude and appearance.
Proactive Communication
Communication plays an integral role to the success of any organization. This is especially true with regards to security. In order for the total risk management model to be successful, communication must be ongoing throughout every step of the cycle and on every level. Peak understands the importance of communication. We utilize technology to communicate reports and security guidelines to keep security top of mind and prevent complacency.
Investment of Management Resources
Peak management is committed to the success of each client and the services we provide to those clients. We understand that budgetary constraints and fiscal responsibilities often limit the resources our clients have available to allocate to our services. We continue to be diligent in investigating and testing ways to increase our services and reduce expenses for our clients.
Peak's hands on approach to account management require significant investment of time and resources spent in the field. We do not charge clients for that time. Our business model is one of sustainable long-term growth that requires us to make long-term investments. It keeps us in tune with what's going on in the field and prohibits us from tripping over dollars to get to pennies. It forces us to never sacrifice the quality of services for quantity of accounts.
The foundation for the TRM model consists of four core processes:
Additionally, the core TRM processes consist of the following core elements:
Our clients have communicated specific key attributes that have determined our success with the total risk management model:
Our Professionals
Proactive Communication
Investment of Management Resources